Ceiling Light Metal Cylinder in Nordic Style | Zymera

Below you’ll find the estimated delivery times for all shipments:

• Order cut-off time: 5:00pm (GMT). Orders placed after this time will be processed on the next working day, which may delay delivery by one business day.
• Processing time: 1–2 working days (Monday to Friday). Once your order has been processed, it will be shipped via one of our trusted delivery partners.
• Shipping time: 4–6 working days (Monday to Friday).
• Total delivery time: 5–8 working days in total.
  

Please note: total delivery time = processing time + shipping time.

All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.

Read our full shipping and delivery policy here.

As soon as you have sent your first e-mail to our customer service, your request will be recorded.

If you are not satisfied with your order, please contact us. BritDwell wants you to be completely satisfied with every item. If you have any questions about delivery, quality or fit, our team will help you immediately.

Key Information:

• Returns accepted within 30 days of receiving the order
• Refunds are processed within 2 days
• We don't charge restocking fees
• Customer is responsible to cover return shipping costs
• We accept exchanges
• This policy is subject to our Terms of Service

Read our full return, refund and exchange policy here.

At BritDwell, we believe that every home should be a reflection of its owner. Our commitment is to provide timeless pieces and thoughtful details that help you create a home you love.

Have questions, need recommendations, or simply want to share your vision? Fill out the form below, and our dedicated team will get back to you promptly. Let’s transform your house into a home, one brick at a time.

Information about the website operator

Business name: BritDwell

Company number: 90896297
VAT identification number: NL004850489B37

Email: support@britdwell.com
Phone number: +447846885983

Registered office address: Betaplein 150, Leiden, 2321 KS, Netherlands

You can reach us by email at: support@britdwell.com, or visit our contact page, or check out our frequently asked questions.

Our customer service hours are:
Monday to Friday: 9:00am – 6:00pm
Saturday and Sunday: 10:00am – 2:00pm

We do our best to respond to your email within 1-2 business days.